Reasonable Accommodations
Reasonable accommodations are required under fair housing law to ensure individuals with disabilities have equal access to housing. Landlords must understand how to evaluate and respond to accommodation requests correctly.
What is a reasonable accommodation
A reasonable accommodation is a change to a rule, policy, or practice that allows a person with a disability equal opportunity to use and enjoy a dwelling.
- Applies to policies and procedures
- Does not usually involve physical changes
- Must be related to a disability
- Evaluated on a case by case basis
Examples of reasonable accommodations
- Allowing assistance animals despite pet restrictions
- Providing alternative communication methods
- Adjusting rent payment methods or dates
- Granting reserved parking closer to units
Reasonable accommodations versus modifications
Accommodations change rules or practices. Modifications involve physical changes to the property.
- Accommodation changes policies
- Modification alters physical structure
- Different approval and cost rules apply
Handling accommodation requests
- Requests may be verbal or written
- Interactive process is required
- Limited verification may be requested
- Prompt response is important
Requests should be documented carefully. See Maintenance Documentation for record keeping principles.
When an accommodation may be denied
Not all requests must be granted. Denials must be based on lawful reasons.
- Undue financial or administrative burden
- Fundamental alteration of operations
- No disability related nexus
- Direct threat to health or safety
Reasonable accommodations and Fair Housing compliance
Mishandling accommodation requests is a common source of fair housing complaints.
- Consistent evaluation standards
- Documented decisions
- Equal treatment across tenants
- No retaliation
For legal context, review Fair Housing Act Basics.
Need help with accommodation requests
We help landlords respond to reasonable accommodation requests correctly and compliantly.
Related fair housing pages
Reasonable accommodation FAQs
Do accommodation requests have to be in writing
Can landlords charge fees for accommodations
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