Safety

Resident Safety

Safety and Emergency Guides

Know when to evacuate, call 911, contact a utility or report a property problem.

Updated September 2, 2026

Resident reviewing a tenant checklist in a bright rental home

Immediate Danger

Get to safety and call 911 for fire, suspected gas, carbon monoxide, medical emergency, active break-in or another immediate threat. Do not wait for a portal reply.

Safety Topics

Smoke Alarms

Emergency alarm, low-battery chirp and nonworking-device steps.

Smoke alarm guide →

Carbon Monoxide

Leave for fresh air and call emergency help when an alarm sounds.

CO safety guide →

Fire Safety

Prevention, household exit planning and evacuation priorities.

Fire safety guide →

Electrical Safety

Sparks, shocks, heat, odors, damaged wiring and breaker concerns.

Electrical guide →

Emergency Maintenance

Major water, sewage, electrical hazards and loss of essential services.

Emergency maintenance →

Routine Maintenance

Submit location, timing, photos, access and pet information.

Maintenance request guide →